Some time ago I made a complaint to ASA about some unsolicited marketing material received from Vanquis. I felt that it was misleading in it’s presentation which implied that it was of importance, rather than being simply marketing material. I had no idea that such a thorough investigation and presentation of the facts would be made and this complaint taken as far as it was. Continue reading “Junk Mail: The End”
When I wrote about my doubts over the use of marketing material by Vanquis, I thought I would make my complaint to ASA, explain why I felt there was a complaint, they would look at the copy of the envelope I sent them, tell Vanquis off and that would be it. I didn’t realise that there’d be a full-blown investigation into it. Continue reading “Junk Mail: In For a Penny…”
I hate receiving junk mail- it pisses me off. Last month, I received an urgent-looking letter but upon opening it, found it was just an application for a Vanquis credit card. Feeling that this irritating marketing method was a little underhand, I registered a complaint with ASA and wasn’t expecting a huge amount. ASA have responded to my complaint. Continue reading “Winning the Fight Against Junk Mail”
I was slightly disappointed that Visa hadn’t quite grasped what I was asking them in relation to Vanquis and their dubious marketing methods; this was indicated in Visa’s response by a lack of any relevance whatsoever. Visa have now replied to another email which I sent. Continue reading “Visa’s Second Response to Junk Mail Association”
A few days ago, I wrote about how Vanquis were using dubious advertising tactics on the junk mail that they send through our doors.
I sent an email to Visa, whose logo appeared on the envelope (which was more prominent than Vanquis‘ own logo), asking if they were aware that their logo was being used alongside some false/misleading information which was also on the envelope. Continue reading “Visa’s Response to Junk Mail Association”
Nobody likes receiving junk mail. Most of the time it’s related to products or services you’d never have any interest in. Double glazing? If I needed some, I’d be looking around for prices myself. Do I want up to 100mb broadband? If I did, I’d switch. Do I want a pre-approved Vanquis credit card? No, I do not.